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Subscription & Training Plan UCC Coffee.

What is the trigger?

UCC Coffee does not have its own coffee brands, but works with its customers' brands. This gives UCC Coffee great responsibility and trust from the customer. "If we make a mistake, our customer is held accountable. By investing in the knowledge and skills of our people with the help of Précon, we are fulfilling that responsibility. Thanks to the all-you-can-train subscription, customers can be confident that their brand is in good hands with our staff."

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Learning according to training plan i.c.w. subscription.

With the all-you-can-train subscription, UCC Coffee makes unlimited use of Précon's online offerings, which consist of more than 26 courses. For a fixed annual fee, employees can receive unlimited training in topics on food safety, relevant laws and regulations and safety.

A class is really not possible anymore

UCC Coffee benefits greatly from the training plan, which lays out a roadmap for training different target groups on different topics, as part of the quality management system. "The all-you-can-train subscription has another advantage: there are times when a machine is down and employees have extra time. They can then use the Précon training platform. It is always and everywhere available through our intranet."

It provides more quality awareness. The employees are well informed when it comes to the requirements of quality, safety and food safety. In addition, their customers see that they are serious about their coffee products. "The time when you put people in a class with a flipchart and a teacher in front of the board, as far as we are concerned, really can't be done anymore. It can't be organized, it's too stressful for production and for people. In addition, you can hardly measure what the result is."

"Just as our customers trust us with their brand, we trust Précon's expertise."
- Han Meij, HR manager UCC Coffee

Auditors who spoke with employees also received positive stories back. Employees are open about personnel policies and opportunities within their company. "That input is important for us to do a little bit better each time," he said.

Précon's subscription also surprises new employees at UCC Coffee. "They see it as very positive to start working with knowledge right away. When you are offered a training program right away through Précon's learning management system, it gives you a foothold, especially in the first few weeks."

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About the company.

UCC Coffee works across the value chain from coffee plant to coffee cup, providing high-quality coffee products and services across Europe and beyond. Their total coffee solution includes private label coffee roasting, branded coffees, world-class espresso equipment, data-driven support, category management and market insight. With global, regional and local expertise, they innovate and partner with many of Europe's most dynamic retailers and out-of-home companies.

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